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Terms and Conditions That Govern Your 2root2 Account

These terms set out the binding agreement between you and 2root2 when you open an account and use our platform, including access to Live Blackjack, Wild Cash, Kabaddi…

Account EligibilityUsage Rules ApplyIndia Law GovernsUPI & Paytm CoveredSubject to Local Permits

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What These Terms Cover and Where They Apply

2root2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with 2root2 — account creation, deposits via UPI, Paytm, PhonePe or Google Pay, game participation across titles like Football Strike and Fishing War, withdrawal requests, and communications with our support team. Access to our platform is available where

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local law in your jurisdiction permits. If your local law restricts or prohibits online gaming or wagering activity, these terms do not extend any right to you beyond what that law allows. We reserve the right to update these terms at any time; continued use of
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your account after a published update constitutes acceptance. Any dispute arising from these terms will be handled under the jurisdiction your account region falls within, and we will notify you of material changes via your registered contact details.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms and Conditions

If any clause in these terms is unclear or you believe a specific condition has been applied incorrectly to your account, our support team is available to clarify.

Live Chat Start a live chat session directly from your account dashboard. Available around the clock, live chat is the quickest path to a terms clarification or account-condition query.

Email Support Write to our policy support address with your account details and the specific clause you are querying. We review all emails and respond with written confirmation of our position.

Help Centre Our Help Centre hosts plain-language explanations of each key clause, including payment conduct rules for UPI and Paytm transactions, account suspension triggers, and how to raise a formal dispute.

HOW WE HANDLE YOUR DATA

Account Security, Data Retention and Your Rights Under These Terms

Beyond the core agreement, 2root2 maintains specific practices around how we store, use and protect the data connected to your account and your activity on our platform.

Data We Collect

We collect the account details you provide at registration, your transaction history — including UPI and Paytm activity — and your in-platform behaviour. This data is used solely to operate and improve your account experience and meet any legal obligations.

Cookie Policy

Our platform uses functional and analytical cookies to keep your session active, remember your payment preferences, and measure which lobby sections you spend time in. You can manage cookie settings from your browser; disabling certain cookies may affect how pages load.

Account Security

Your account is protected by password encryption and, where enabled, two-factor authentication. We will never ask for your full password via chat or email. If you suspect unauthorised access, contact our support team immediately to freeze the account.

Data Retention Period

We retain account and transaction records for the period required by applicable law in your jurisdiction, and no longer. Once that period lapses and your account is closed, personal data is deleted or anonymised in line with our internal data-management procedures.

Requesting Changes

You have the right to request a copy of the data we hold about you, ask for corrections to inaccurate records, or request deletion where permitted by law. Submit a written request through email support with your account ID and the nature of the change needed.

Who to Contact for Policy Matters

For any formal query related to these terms — including disputes, data requests, or account-closure conditions — contact our designated policy contact via the email listed in the Help Centre. We aim to provide a substantive written response within five working days.

Frequently Asked Questions About These Terms and Conditions

These answers address the clauses our account holders ask about most. If your question is not covered here, the Help Centre and our live chat team can provide further clarification specific to your account situation.

Yes, these terms apply to every account holder who accesses 2root2 where local law permits. If your region's law restricts such activity, these terms do not extend rights beyond what local law allows. We recommend checking your local regulations before opening an account.

We will notify you of material changes to these terms via your registered email or an in-platform notice. Minor clarifications may be updated without prior notice. Continuing to use your account after a published change means you have accepted the updated version of the terms.

Your payment data — including UPI reference numbers and Paytm wallet transactions — is held securely and used only to process your deposits and withdrawals, resolve disputes, and meet legal obligations. We do not share your payment data with third parties for marketing purposes.

Submit a written dispute request via our support email with your account ID and the specific clause you are contesting. Our policy team will review the case and provide a written response within five working days, outlining our position and any remedial steps available to you.

Yes, 2root2 reserves the right to suspend or close an account if the terms are breached. Grounds include providing false registration details, misuse of payment methods such as fraudulent UPI reversals, or conduct that violates applicable law. You will be notified of any suspension via your registered contact details.

We retain your account and transaction records for the period required by law in your jurisdiction. Once that legal retention period ends and your account is closed, we delete or anonymise your personal data. You may request confirmation of this process through our support email.

Yes, these terms apply uniformly to all games available on the platform — including Live Blackjack, Kabaddi Crash, Wild Cash, Football Strike, Fishing War, and all other lobby titles. Game-specific promotional conditions, if any, are supplementary and must be read alongside these core terms.

Terms and Conditions That Govern Your 2root2 Account

Contact Us About These Terms and Conditions

Account Security, Data Retention and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention Period

Requesting Changes

Who to Contact for Policy Matters

Frequently Asked Questions About These Terms and Conditions

01 Do these terms apply to me if I am accessing 2root2 from India?

02 Can 2root2 change these terms without notifying me?

03 What happens to my UPI or Paytm transaction data under these terms?

04 How do I raise a formal dispute about a terms clause?

05 Can my account be suspended under these terms, and on what grounds?

06 How long does 2root2 retain my account data after I close my account?

07 Do these terms cover all games in the 2root2 lobby, including Live Blackjack and Kabaddi Crash?

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